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Return Policy

Our return policy ensures your satisfaction and confidence when shopping with Stake GamePulse.

Eligibility for Returns

Products must meet specific criteria to be eligible for returns:

  • The product must be unused and in its original packaging.
  • Proof of purchase (receipt or order confirmation) is required.
  • Return requests must be made within 30 days of delivery.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards and promotional items.
  • Downloadable software or digital products.
  • Items marked as final sale.

Process for Returns

Follow these steps to initiate a return:

  1. Contact our support team at [email protected] with your order details.
  2. Receive a return authorization number (RAN).
  3. Ship the product to the address provided by our support team.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

  • The item is defective or damaged upon receipt.
  • The wrong product was sent.

Refund Processing

Refunds will be processed within 7-10 business days after the return is received and inspected.

Exchange Policy

If you prefer to exchange a product:

  • Contact support to confirm the availability of the desired item.
  • Follow the return process for the original product.
  • The replacement will be shipped once the return is received.

Defective or Damaged Items

We take responsibility for products that arrive defective or damaged. Please:

  1. Contact support within 7 days of delivery.
  2. Provide photos of the damage or defect.
  3. Choose between a refund, replacement, or store credit.

Gift Returns

Gifted items can be returned for store credit or exchanged:

  • A gift receipt or proof of purchase is required.
  • Store credit will be issued to the recipient.

Late or Missing Refunds

If you haven’t received a refund:

  1. Check with your bank or credit card company as processing times vary.
  2. Contact us for further assistance if the issue persists.

Contact Us

If you have questions about our return policy, reach out to our support team: